UGC NET Paper 1 Notes – Communication + MCQs

 

Main Objective: Test your understanding of communication theory, its application in educational settings, and your ability to identify types, barriers, and strategies for effective classroom communication.

Syllabus Breakdown & What to Focus On

Subtopic What to Study Key Pointers
1. Nature and Characteristics of Communication – Definition: Process of transmitting ideas, facts, emotions
– Elements: Sender, message, channel, receiver, feedback, noise
– Features: Continuous, dynamic, goal-oriented, reciprocal
Communication is two-way and contextual. Understand the process model.
2. Types of Communication Based on Mode: Verbal (spoken/written), Non-verbal (gestures, tone, body language)
Based on Flow: One-way, Two-way
Based on Channel: Formal, Informal
Other Forms: Visual, Electronic, Cross-cultural
Use classroom examples: lecture = one-way verbal; group discussion = two-way verbal & non-verbal.
3. Barriers to Communication Physical: Noise, distance, faulty equipment
Psychological: Stress, emotion, bias
Semantic: Language/jargon differences
Organisational: Hierarchy, rigid structure
Focus on examples of each. E.g., poor mic = physical barrier; exam anxiety = psychological.
4. Effective Classroom Communication – Use of interactive methods: questioning, storytelling, visual aids
Feedback loops: Active listening, summarising
Clarity of content and adaptation to learners’ needs
Emphasise teacher-student rapport, non-verbal cues, and inclusive language.

Key Concepts and Models to Remember

Concept What to Know Tip
Shannon-Weaver Model Classic sender → message → channel → receiver → feedback + noise Useful for linear communication flow.
Transactional Model Communication is simultaneous, both parties are senders and receivers Reflects real-life conversations.
Berlo’s SMCR Model Source, Message, Channel, Receiver Used in education and media contexts.
7 Cs of Effective Communication Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous Ideal for exam MCQs and classroom tips.

Smart Study Tips

  • Draw and revise communication models as flowcharts.
  • Prepare a barrier table: type → definition → real-life example → how to overcome.
  • Use case-based questions to practise application.
  • Observe communication styles in lectures or online classes for practical insight.
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